Thank you for sharing your feedback. We’re glad to hear that you enjoyed the friendliness of our staff and our convenient location. We also appreciate your constructive comments regarding the mattress, pillows, plug sockets, carpet, and tea/coffee facilities. These points have been shared with our team for attention and improvement.We hope to welcome you back for an even more comfortable stay in the future.
Thank you for your wonderful review! We’re delighted to hear that you found your room very clean and enjoyed the friendliness and helpfulness of our staff. We can’t wait to welcome you back—your “new place to stay” in London!
Thank you for sharing your feedback. We’re glad to hear that our staff were friendly and responsive during your stay. We apologize for the issues with the safe, heating, and noise in your room, and we appreciate your comments, which will help us improve our facilities and services.We hope to have the opportunity to provide a more comfortable stay in the future.
Thank you for sharing your feedback. We’re pleased to hear that our staff were friendly and tried to assist with the safe and heating issues. We apologize that the portable heater was not sufficient and that noise affected your stay. Your comments have been shared with our team to help us improve our rooms and guest experience.
Thank you for your kind words! We’re delighted that you found our staff friendly, your room clean, and the bed comfortable. We appreciate your feedback regarding the smoke alarm light and will look into possible solutions to make the room darker for a more restful sleep.
Thank you very much for your wonderful review, We’re delighted to hear that you and your family enjoyed the room, breakfast, and amenities, and that your 6-day stay with us was a pleasant one. It truly means a lot to our team to know we helped make your time memorable.We hope to have the pleasure of welcoming you and your family back again in the future!
Thank you for your feedback, Nambooze. We’re sorry to hear that the room size, carpet condition, hallway odor, and lack of hot water did not meet expectations. This is not the standard we aim to provide, and your comments have been shared with our team for review and improvement.
Thank you very much, James, for your wonderful review and perfect score. We’re delighted to hear that you enjoyed the setting, décor, comfortable bedroom, and especially our terrific staff. Our location next to Hyde Park and easy access to the city are certainly highlights, and we’re so pleased they added to your stay.We truly appreciate your kind words and look forward to welcoming you back again soon.
